Kaveri Grameena Bank is one of the popular banks in the rural Karnataka area and is sponsored by the State Bank of India. The bank is headquartered in Vijaynagar, Mysore. The scheduled Government bank has multiple branches in the Karnataka State and the branches can be approached for any complaint.
However, there is number of ways by which online complaints can be registered. Here is how you can do it.
Internet Banking:
Step 1:
Log in to the Internet Banking using the link https://www.cedgeinb.in/OnlineCKGB
Step 2:
Navigate to the customer care section and describe the complaint or the issue that you are facing.
Step 3:
The issue will be addressed as soon as possible.
Step 4:
In case the issue is resolved, then the following measures can be followed to address the complaints.
Email:
Step 1:
Navigate to get the Complaint form from this page http://www.kaverigrameenabank.com/customer_right_policy.html
Step 2:
Write your complaint in the same format. Highlight the issue that you are facing and address it to the head office.
Step 3:
Send your complaint email to the following address cauverybank@yahoo.co.in
Step 4:
Your complaint will be registered and addressed appropriately.
Phone:
You can reach out to the bank for the complaint with the phone numbers as well. Here are the numbers where you can raise your complaints.
Head Office: 0821-2469502
TOLL-FREE: 1800-425-03232
Fax:
In case you want to fax the complaints to the banks then you can do so. It is better to write the complaint in the provided format by the bank which can be obtained from http://www.kaverigrameenabank.com/customer_right_policy.html. The complaint can be then faxed to this number, 0821 2469516.
