Andhra Pragathi Grameena Bank is one of the most popular banks in the state of Andhra Pradesh and is sponsored by the Syndicate Bank. The wide customer base of the bank ensures that customer care is dedicated to addressing the problems and complaints of the people.
Thus, if you have a complaint, then you no need to appear in the branches, rather you can raise complaints online. Here is how you can do it.
Internet Banking
Step 1:
Log in to the online banking using this link (https://www.syndrrbs.com/OnlineARGB)
Step 2:
You can reach the customer care contact through the internet banking and reach out to the bank for online complaints.
Step 3:
Your complaint will be registered with the Regional Manager and addressed
Step 4:
If you are not satisfied then the complaint can be reopened and it will be taken by the General Manager of the Head Office to resolve.
Step 5:
If you are still not convinced, then you can write to the Directorate of Public Grievances, Govt. of India, Cabinet Secretariat, Sansad Marg, New Delhi for further escalation.
Email:
You can reach out to the bank with the complaint.
Step 1:
Write the complaint in MS Word or similar application highlighting all the issues.
Step 2:
Address the letter to the Regional Manager of your district of the branch.
Step 3:
Send the letter to pragathibank@apgb.in for the online complaint. Your complaint will be taken care of.
Step 4:
If not convinced you can escalate it to the next level through the same email
Phone:
You can also contact the customer care through this number 08562 244153.
Fax:
You can write the letter highlighting all the issues and complaints and fax the same to the following number, 08562 244169.
Andhra Pragati Grameena Bank remains active for the complaint address. The bank is headquartered in Kadapa, Andhra Pradesh.
